TCF Bank Policy is Policy
Scene 1, TCF Bank
Hello, I am the father of a customer of yours.
Greetings, welcome to our TCF bank, I am a teller.
I wish to move my daughter's Roth IRA to a brokerage facility.
Fine, you will have to get her permission in writing and have her get it notarized.
Okay, I will do that.
Scene 2, Later
Remember me, I am the father of a customer of yours.
I moved $2365.23 from my daughter's Roth account here to a brokerage account.
Fine, how did it all work out?
Well, that was two years ago and I am￼ still getting quarterly statements and other mailings
still from TCF Bank.
Did you bring a mailing with you?
Yes, here it is. You can see that her balance is now being reported as being 3 cents. It costs
44 cents to mail the statement.
Hmm. I see your problem. What you are going to have to do is to get her permission in writing
and have her get it notarized.
But, I don't think you realize. It is only 3 cents.
Scene 3, Back at Home
Did you hear the teller at TCF Bank? They are wasting all sorts of postage and all I have to do
is to toss their mail in the waste basket everytime it arrives. She said that it was my problem.
Apparently she doesn't understand that it is TCF's problem. They already got my daughter's
permission to move the money. ￼ Why should they need to get her permission again?